 | The philosophy of Hunt & Hunt originators, the brothers Bob and Ted Hunt, was "Look after the small clients because if you look after them properly they'll become big clients."
That proved to be the case time and time again. A large number of the firm's clients have grown with them over many decades and to this day display fierce loyalty to the firm. In part, they attribute their enviable client retention rate to their commitment to long-term partnership relationships. It also indicates that they have largely achieved their stated aspiration of being regarded by the clients as their 'preferred legal provider'.
The firm's business strategy is to make an already successful firm even stronger, yet they do not aspire to having the largest headcount or biggest revenue. They consider their size has its advantages. Though they are structured in much the same way as the other national firms, they are not bound by bureaucracy or hindered by layers of politics, policy or procedure.
By positioning the firm at the mid-point on price, and then being able to cost-consciously deliver premium services to business, government and private clients, the firm has carved out an enviable position in the Australian legal market. Today, they represent a high-value alternative to other, high-cost law firms.
This, and their unwavering commitment to client service, sets them apart from their competitors. |
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