 | 'Underwoods is a highly influential flagship firm and a model for other law firms. It provides a superlative service and with its unparalleled standards of client care Underwoods' glowing reputation is fully deserved. It has pioneered offshoring of legal work, contingency and conditional fees, menu pricing and fixed fees. It has an innovative and commercial approach and provides clients with secure websites for 24-7 access to their files.
In South Africa the firm operates as Underwoods South Africa. Kerry Underwood is Chief Executive of Law Abroad Limited. Underwoods specialises in civil litigation and is particularly well known for its employment, personal injury, costs and public and administrative law work. It is unique in giving clients an appeal procedure to a QC funded by Underwoods Solicitors in the event of a client being unhappy about terms of settlement in a fixed fee or contingency fee case, and in publishing its monthly fee-earner audit results on its website and paying £50 each and every time the firm's four core client care promises are not met.
It is one of the best firms and now has a significant commercial practice. It has Investor in People and Lexcel accreditation. Kerry Underwood leads a team of talented specialist solicitors. The firm is a consultant to Commonwealth governments, government departments, local authorities and law firms large and small, and now has a substantial costs law department.
Former Judge Michael Cook (Cook on Costs) is now a consultant, giving Underwoods an unrivalled costs expertise.
Kerry Underwood is a member of the Employment Law Advisers Appeal Scheme (formerly the Employment Appeal Tribunal Advice Scheme) and is on the Equal Opportunities' Commission panel of solicitors. The firm is on the Disability Rights' Commission panel of solicitors. Michael Cook and Kerry Underwood are leading authorities on costs. Michael Cook is the author of Cook on Costs and editor of Litigation Letter, general editor of Butterworths Costs Service and was Honorary President of the Association of Law and Costs Draftsmen and was President of the London Solicitors' Litigation Association. He is a former Circuit Judge and High Court Costs' Assessor. He contributes to Cordery on Solicitors. |
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